FAQs
Frequently Asked Questions
How Are Peptides Made?
Peptides are made by joining amino acids together using a special bond called a peptide bond. This bond is formed when the amino group (–NH₂) of one amino acid combines with the carboxyl group (–COOH) of another amino acid, releasing a molecule of water.
Each amino acid has a central carbon atom, surrounded by:
- A hydrogen atom (H)
- An amino group (–NH₂)
- A carboxyl group (–COOH)
- A unique side chain group (called the R group) that gives each amino acid its own characteristics.
Sometimes, these R groups can interfere with the process of joining the amino acids, so they need to be temporarily protected with special chemical groups until the peptide chain is complete.
How are peptides made in a lab?
In laboratories, peptides are typically made using a method called solid-phase peptide synthesis. Here’s how it works:
- Starting the Process: The first amino acid is attached to a solid support (a resin) to keep it in place, and its amino group is protected.
- Adding More Amino Acids: The protective group is removed, allowing the next amino acid to be added. This amino acid forms a peptide bond with the first one.
- Repeating the Process: The process is repeated, adding one amino acid at a time until the entire peptide chain is created.
Once all the amino acids are in place, the peptide is carefully removed from the solid support. A special acid is used to break the bond between the peptide and the solid support, and it also removes any remaining protective groups on the amino acids.
This step-by-step process allows scientists to create peptides with specific sequences of amino acids for use in research, medicine, or other applications.
We accept bank transfers, cryptocurrency, and card payments
At the checkout, you will be asked which payment method you would like to use.
Bank Transfer
It is simple to make a bank transfer with your online banking or mobile banking app, or you can also make the transfer in a branch.
Please ensure you confirm your order.
Please note: If you pay into our account using another person’s bank account, such as your partner’s or friend’s account, please get in touch with us and tell us the name of the bank account and your order ID number to avoid any delays in postage times.
Cryptocurrency
Once you confirm your order, a pop-up screen with a QR code should appear. Use this to make the payment or use the wallet address. This process will usually take an hour before the order is confirmed; in some occasions, this can be longer. If your screen has timed out, don’t worry; our system will complete the order once the payment has been successful.
Card Payment By Link
UK customers: Once you have confirmed your order, we will manually create your unique link, which we will email to you. If you have made the order outside working hours, we will process your link on the next working day.
International customers: You can process the order once you have confirmed it.
Thank you for your order and payment.
You will receive an email to confirm your payment has been received. Our dispatch team will then process your order promptly. You will receive an email confirmation and tracking information once shipped.
We can ship to a number of countries. Please see our shipping policy for more info.
For UK Customers:
We currently offer the following shipping methods:
- Standard (UK):
Estimated delivery: 2-4 business days.
Shipping cost: £4.99 (or free for orders over £50).
- Express (UK):
Estimated delivery: 1-2 business days.
Shipping cost: £9.99
For International Customers:
- We use the most efficient option, either Royal Mail or DPD International. Track your shipment and arrange for a safe delivery location if needed.
All orders are dispatched from within the UK. This allows super fast delivery inside the UK and smooth transit into the whole of Europe or the rest of the world.
Due to the nature of our products, we do not accept returns unless the item is damaged or incorrect. Contact us within 7 days of delivery.
Tracking Your Parcel
For Royal Mail shipments, visit their tracking website and enter your tracking number for the latest information.
Our Parcel Follow-up Policy
We understand the importance of timely deliveries. Please allow up to seven days for your parcel to arrive before contacting us. This helps accommodate any minor shipping delays.
International Deliveries and Customs
International deliveries may be held in customs, causing delays beyond our control. If customs request additional documents, we are here to assist, but resolution time depends on customs authorities.
Yes, we provide Certificates of Analysis (COAs) for all our peptides. You can request them by emailing contact@vitalitypeptides.co.uk.
Yes, all orders are shipped in plain, unbranded packaging with no logos or product names visible on the outside. We understand the importance of privacy and ensure that parcels are handled discreetly from dispatch to delivery. The return address is also neutral, with no reference to peptides or research products.
Like many other peptide suppliers, we use computer-generated images on our website. This is because actual product photos often don’t display well—mainly due to the small size of the vials.
Additionally, the labels on our real products are made from metallised polyester, a highly durable material that withstands freezing temperatures and condensation. However, the website images show white labels, which are not representative of the robust material we use.
Lastly, the vial cap colours in our product images may not match what you receive. We use different coloured caps to help organise and identify peptides during manufacturing, packaging, and shipping.
Vitality Peptides allows customers to send their peptides for third-party testing, and we will reimburse you with store credit for the cost of the testing.
Please check with us before sending the products for testing to ensure that the batch is not already being tested by someone else and that the testing facility is “normal” and approved by the company.
If the test results are materially below the company’s Certificate of Analysis (COA) for the batch, the customer will receive a refund instead of store credit.